Operator audits
The store and AI checks have all been run on a business I operate, Shape, seven stores in Dhaka. The optometry audit comes from my years selling to practices at ABB Optical. Agencies sell audits they never run on themselves.
For US Shopify brands doing $1M to $10M, run by a founder or a small team without an in-house CRO, retention or ops lead. In two weeks, every leak priced in dollars a year and ranked by what to fix first.
The guarantee. If the audit cannot show at least $25,000 a year in revenue or cost you can recover, you get the full fee back.
Outside in, no login. One page with three leaks we found, and whether an AI agent can buy from your store. Five a month.
All eight pillars scored, the top ten fixes ranked by dollars and effort, a 30-question AI prompt panel, a 60-minute readout and a recorded walkthrough.
The audit, then the top five fixes shipped in a duplicate theme, with before and after evidence. Nothing goes live without your written yes.
Fixes shipped weekly, a monthly leak report and prompt panel, and an operating rhythm for cash, inventory and restock. The audit fee is credited if you sign within 30 days.
For buyers of Shopify brands. The same eight pillars run before you sign: what the store really converts, the stock nobody can reach, the email that does not land, the apps that cost more than they earn. A clear list of what the price should reflect, and what you can fix in the first 90 days.
Customers now ask ChatGPT, Gemini and Google's AI answers about situations, not products. Whoever has written the best answer gets recommended. Most businesses have never written it down.
A 30-question prompt panel showing what AI says today, a map of the situations your customers ask about, the top ten pages to publish, and feed and profile fixes.
Pages shipped weekly, feeds and profiles kept clean, and a monthly prompt panel and traffic report.
For independent US practices with one to five locations. In ten days, a clear answer to one question: where can AI save your staff hours and bring patients back, safely?
I worked in product marketing and go to market at ABB Optical, the US contact lens distributor that sells to practices like yours, so I know how they make money. The audit never touches patient data. It works from mystery calls, the public web and screen-share walkthroughs.
One page: what AI tells patients about your practice, and three fixes.
Eight pillars, a readiness score out of 100, a mystery-call report, the top five moves, a vendor shortlist and a 90-day roadmap.
The same for every location, plus a comparison across them.
The top three moves shipped in the tools you already own. The audit fee is credited if you sign within 30 days.
Monthly prompt panel, review replies, recall reporting and vendor management.
If your customers buy through Instagram, Messenger or WhatsApp, the truth about your business is sitting in the chat export.
AI readers go through your whole chat export and return the questions customers actually ask, the replies that lose the sale, the wrong facts your team gives, and the products people want that you do not stock. Patterns only, never names.
Access for every audit is read-only. Nothing is published to your live store without your written approval.
The first call is free and takes thirty minutes. Bring the problem. You leave with an honest read, whether or not we work together.
I reply to every email myself.